RETURNS POLICY

You can return any products to us that have been purchased on fellowproducts.com.au within 14 days of receipt of your order for a refund (excluding any delivery costs) provided that they are returned in the original condition and packaging. Return freight is payable by the customer and we suggest sending via a trackable method as no responsibility is taken for undelivered returns. Please include a copy of the invoice or packing slip with the goods and return to:

Fellow Australia Returns
Building 4, 60 Wallgrove Road
Minchinbury NSW 2770

RETURNS

In the unlikely event that your Fellow product needs to be replaced due to it arriving damaged, please ensure that the products are safely packaged to prevent further damage and email via our contact form to receive details on how to return via reply-paid via Australia Post.