Warranty and Repairs
Fellow products are covered by applicable manufacturer warranties against defects in materials and workmanship under normal domestic use.
If you believe your product requires warranty assessment or repair, please submit a request through our Customer Care team.
When lodging a warranty claim, please include:
- Proof of purchase
- Product model details
- A description of the issue or fault
- Photos or videos showing the issue
Our team will review your request and provide instructions on the next steps, including repair, replacement, or further assessment where appropriate.
Before returning any product, please contact our Customer Care team to obtain return instructions.



