Test - Returns, warranty & repairs

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Returns, warranty & repairs

If you are notcompletely satisfiedwith your order, you canmake an online returnwithin 14 days of theoriginal purchase date,no questions asked.Please note that allconsumable products,personalised product,refurbished gear, andfinal sale items are non-refundable and non-exchangeable.

Returns

Decided your new Fellow purchase is not perfect for you? Return your product here.*

Start a Return

Damaged Returns

If your order arrives damaged or you believe your product is faulty, please contact us as soon as possible.*

Warranty + Repairs

Experiencing an issue with your gear? We're here to help.

Start a Claim

*At this time, we can only process online returns for products purchased from fellow.com.au. If the product was purchased from another Fellow authorised retailer, please reach out to their customer service teams directly